Frequently Asked Questions (FAQ)


Solaceur International – Overstock & Liquidation Experts


1. What does Solaceur International do?

Solaceur International specializes in sourcing, inspecting, and supplying genuine overstock, liquidation, and shelf-pull inventory from trusted marketplaces and retailers such as Amazon, Walmart, Target, and more. We provide verified, accurately manifested lots to resellers, exporters, and e-commerce sellers worldwide.


2. Are your products brand new or used?

We deal in multiple condition categories — including new, like new, shelf pulls, returns, and salvage. Each listing clearly mentions the exact condition category and includes real photos and a detailed manifest so you always know what you’re getting.


3. How do you ensure accuracy and transparency?

Transparency is at the heart of everything we do.
✅ 100% accurate manifests
📸 Original, real-lot photos (never stock images)
🧾 Verified condition reports
📦 Direct sourcing from trusted suppliers
You receive the same inventory exactly as described — no hidden surprises.


4. Where do your products come from?

Our inventory is sourced through reputable liquidation platforms and direct retailer contracts primarily in the United States, ensuring authenticity and quality.


5. Can I visit or inspect the inventory before buying?

In most cases, yes. Depending on warehouse location and stock type, physical inspection or live video verification may be arranged upon request.


6. Do you offer international shipping?

Yes, we assist with global shipping and export logistics, including container loads and pallet consolidation. Our team can also help coordinate freight forwarding from U.S. warehouses to your country.


7. What payment methods do you accept?

We accept bank transfers, Credit Cards, and other secure trade methods depending on your region and order type.


8. How often is inventory updated?

Our stock list is updated weekly with new liquidations, shelf pulls, and clearance inventory from top U.S. retailers. You can subscribe to our updates to stay informed.


9. Can I buy small test lots first?

Yes — we encourage new buyers to start with test pallets or small lots to verify our accuracy, manifest reliability, and delivery quality.


10. Are your photos and manifests real?

Absolutely. Every listing includes actual product images and true manifests of the same lot. We never use stock or representative photos.


11. Do you offer refunds or returns?

Because liquidation and overstock inventory is sold as-is, returns are not accepted. However, our commitment to transparency ensures that all condition details are disclosed before purchase. We will work with you in case any issue arises.


How is Solaceur International different than others

100% condition accuracyOriginal photos and verified manifsts Real partnerships with U.S. suppliersFair, transparent pricingPersonalized sourcing and shipping support